{ "title": "Field service is 95% on board with AI but these legacy issues need attention", "seo_title": "Field Service AI Adoption: 95% On Board, But Gaps Remain", "seo_description": "95% of field service organizations now use AI and many see revenue gains, but training gaps, data silos, and legacy systems slow adoption. Key insights.", "description": "Field service AI adoption is nearly universal, with 95% of organizations using AI and 85% planning to increase investment. Revenue gains are real, especially in AI-powered scheduling and dispatch, where 57% report higher revenue per job. But training gaps and data silos are

Source: ZDNET News